The Moospace Healing Store website (https://moospace.tw ) is operated by the Moospace team (hereinafter referred to as “the Company”). The Company highly values the protection of your privacy and will collect, process, and use your personal data in accordance with the Personal Data Protection Act and this Privacy Policy, while safeguarding your rights regarding personal information. If you do not agree to all or part of this Privacy Policy, please discontinue using the services of this website.

1. Scope of This Privacy Policy

Before using the services of this website, please ensure that you have reviewed and agreed to all the terms listed in this Privacy Policy. If you do not agree to all or part of these terms, please refrain from using the services of this website.

This Privacy Policy applies solely to the collection, processing, and use of your personal data by this website. It does not extend to other companies or individuals not owned or controlled by the Company. You may be directed from this website to third-party websites operated by others, and the collection of personal data on those websites is governed by their respective privacy policies, independent of the Company.

2. Notifications Required by the Personal Data Protection Act

(1) Name of Collecting Entity: Moospace Healing Store

(2) Purpose of Collection: To provide the Company’s related services, marketing, customer management, member management, and other marketing or promotional activities in cooperation with third parties.

(3) Categories of Personal Data:

• Identification data (e.g., name, address, contact number, email address)
• Characteristics (e.g., age, gender, date of birth, etc.)
• Social circumstances (e.g., interests, leisure activities, lifestyle, consumption patterns, etc.)
• Others (e.g., email correspondence, website messages, system-generated log and tracking information, etc.)

(4) Duration of Use of Personal Data: For website members, personal data will be retained during the valid membership period and for six months after termination. For non-members, personal data will be retained for six months after the purpose for which it was collected no longer exists.

(5) Location of Personal Data Use: The regions where the Company conducts its business and where its servers are hosted, currently limited to Taiwan.

(6) Parties with Access to Personal Data: The Company and its contracted partners (e.g., providers of logistics, payment services, promotional gifts, or display items). In cases where personal data is jointly collected with other companies, such joint collection will be clearly stated in the respective activity.

(7) Method of Personal Data Use: Personal data will be used in accordance with the scope of the collection purposes and this Privacy Policy.

(8) Methods for Exercising Personal Data Rights: In accordance with Article 3 of the Personal Data Protection Act, you have the right to:

• Inquire about or request access to your personal data
• Request a copy of your personal data
• Request supplementation or correction of your personal data
• Request the cessation of collection, processing, or use of your personal data
• Request deletion of your personal data

You may exercise the above rights by contacting us at service@moospace.tw . Upon receipt of your request, the Company will process it as soon as possible.

(9) Optional Personal Data: If certain fields are marked as optional when the Company collects personal data (as indicated on the relevant webpage or document), they are solely intended to enhance your user experience on this website. Choosing not to provide such information will not affect your rights to use this website.

3. Statement on the Collection, Processing, and Use of Personal Data

The Company may, with your consent, publish certain information from this website on your Facebook or similar social networking activity pages. If you do not agree to such information being published, please do not click the consent button, or afterward, you may remove the information or refuse further postings through the respective social networking service’s member settings. If you encounter any issues, you may still contact the Company, and we will assist you in verifying and handling the matter.

Except as required by law to provide information to judicial, prosecutorial, or other competent authorities, or to the Company’s contracted partners within the necessary scope of carrying out relevant activities, the Company will not disclose your personal data to any third party without authorization.

If the Company or this website is merged with or acquired by a third party, resulting in a transfer of ownership, the Company will announce the relevant details on this website in advance. In such circumstances, all or part of the user information held by the Company may also be transferred to the third party.

4. Cookie Policy

For ease of future identification, when you use the services of this website, the Company may set and access cookies on your computer.

You may configure your personal computer or internet device to decide whether to allow the use of cookies. However, if you disable cookies, it may result in inconvenience or partial restrictions when using the services of this website.

5. Confidentiality & Information Security

Employees of the Company will have only limited access to your personal data, and solely within the scope necessary to provide you with products or services.

To protect the security of your account and personal data, please do not disclose your account or password to any third party, nor allow others to use your personal information to apply for an account or password. Otherwise, you shall bear full responsibility for any consequences. If you suspect that your account or password has been compromised, please change your password immediately or notify the Company to suspend the account (the Company may request verification of your personal information).

The Internet is not a completely secure environment for information transmission. Therefore, when using this website, please avoid providing sensitive personal data to others or publicly disclosing it on the website.

6. Protection of Children and Minors

This website is not specifically designed for minors/children. When minors use this website and consent to the collection and use of their personal information, such consent should be given with the approval of a legal representative or guardian. The legal representative or guardian may, at any time, request the Company to cease the collection, processing, and use of personal data related to a specific account.

7. Amendments to the Privacy Policy

If this Privacy Policy is amended, the website will notify you of any significant changes via the email address or mobile number you have provided, and will also publish an announcement on the website. If you do not agree to such changes or modifications, please discontinue using the services of this website and notify the Company, in accordance with this Privacy Policy, to cease the collection, processing, and use of your personal data.